Part-Time Evening Administrative Assistant

West Los Angeles. OUR HOUSE Grief Support Center is seeking a part-time evening Administrative Assistant to perform a variety of duties including but not limited to: Front desk client and volunteer support, providing administrative support to the development and clinical staff, seasonal program support, database administration and event assistance. 

Qualifications: extraordinarily systems and detail-oriented, proficient in Excel & Microsoft Suite, works well within a team, welcoming and warm demeanor 

This is not a remote position.

Qualified Candidates can send letters of interest and resume to: 

Shannon Boren, Director of Operations: Shannon@ourhouse-grief.org 

No telephone inquiries please 

Title: Associate Clinical Intake Coordinator (West LA)

Status: Full Time (40 hours/week)

Reports to: Clinical Director of Adult Programs

To Apply: Please email cover letter and resume to Elsa@ourhouse-grief.org 

Job Description and Specific Duties:

Key member of the agency’s clinical team, with diverse job responsibilities that include involvement with screening of calls, addressing inquiries, providing referrals, addressing walk-in and phone emergencies, community outreach and program development.

Qualifications: Master’s degree in social work or psychology related field required, with experience in mental health assessment preferred. Bilingual in Spanish preferred

Program Responsibilities

· Manage database entries for program inquiries (phone, web submissions, emails, walk-ins)

· Conduct pre-intake assessment over the phone or in person (for walk-in inquiries)

· Conduct in-person pre-group appointments (PGAs) in person or via Zoom videoconferencing

· Make referrals to individual therapy and other types of support as appropriate

· Collect and process data to inform practice, including but not limited to community needs assessment based on types of groups requested by callers, other services/referrals requested by callers, etc.

· Maintain, augment and update resources for the program annually

· Facilitate adult grief support groups

Administrative and Supervisory Responsibilities

· Partner with Clinical Director and Senior Clinical Coordinator to identify and problem solve program needs and program development

· Compile data for Board Report

· Train clinical staff on 218 process and manage 218 coverage

· Aid in developing, updating and regularly maintaining Playbook for job responsibilities

· Attend bi-weekly clinical and team meetings, monthly all-staff meetings and annual retreats

· Participate in individual supervision with Clinical Director of Adult Programs

· Attend agency Run for Hope, Volunteer Luncheon, House of Hope Gala events and additional events as expected. This may include evening and weekend hours.

Outreach/Networking in the community

· Initiate and respond to outreach calls to therapists, agencies and schools

· Promote volunteer opportunities

· Respond to requests for OSGRs and speaking engagements and coordinate staff scheduling for these requests.

The above descriptions are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of this position, but they are intended to describe the general nature and level of work being performed by this position.

To apply, please send cover letter and resume to Elsa@ourhouse-grief.org

No phone inquiries please. 

______________________________________

Title:                Associate Clinical Coordinator of Adult Programs (West LA)
Status:             Full Time (40 hours/week)
Reports to:      Senior Clinical Coordinator of Adult Programs 

Job Description and Specific Duties:

Diverse job responsibilities that include: coordinating Adult Programs, including support groups; assisting the team and Senior Clinical Coordinator with group, education, and training, as needed; conducting groups and pre-group appointments; training volunteers; assisting with data management and coordinating the agency’s Medical Education (Med-Ed) Program.

Qualifications:  Master’s degree in Mental Health or related fields with minimum 1-4 years post graduate experience working in bereavement and/or trauma-focused programs with adults; warm and personable; strong organizational, writing, public speaking skills. Systems and detail-oriented, strong interest in working with grief and loss.

Specific Duties:

Administrative Responsibilities

• Attend weekly 1:1s; weekly clinical team meetings; quarterly team retreats
• Attend monthly all-staff meetings
• Maintain team calendar
• Attend agency events such as: Run for Hope, Volunteer Luncheon, House of Hope Gala events and additional events as needed

In-House Support Groups 

• Conduct phone pre-intakes (PPIs) and pre-group appointments (PGAs)
• Conduct in-house grief support groups

• Create and maintain administrative group and department files
• Collaborate with Senior Clinical Coordinator in overseeing Adult Grief Support Group services by managing group needs as well individual group member needs
• Make referrals to individual therapy/other types of support as appropriate
• Respond to telephone and email concerns from group members

• Coordinate waitlist groups (including maintaining calendar/schedule and binder, emailing waitlist members regularly) and lead “While You Wait” workshops as needed
• Develop new activities/poems and update existing ones to be used in groups

 

Data Management

• Oversee/assist with all Adult team data management, including collecting data from team members and preparing clinical figures for Board Report
• Participate in agency-wide data management process improvements and comparative Board Report
• Calculate and tabulate Volunteer Contributed Services for the annual Board Report
• Evaluate and update playbooks and activity books as needed
• Be informed about competitive/collaborative adult grief support programs through the service area
• Ensure that group surveys (pre/mid/post/alum) have been administered per protocol and collaborate with Senior Clinical Coordinator in dissemination of the provided feedback

Volunteer Group Leaders and MSW Interns  

• Recruit, interview, and train volunteer group leaders
• Track and oversee group leader concerns
• Provide individual consultation to group leaders as needed
• Update training materials as needed
•  Interview, train and supervise one MSW student per school year
•  Conduct bi-weekly supervision to group leaders as needed

Education

• Participate in In-Service Trainings about the agency and grief support for therapists, social workers, graduate students, school personnel, clergy, medical professionals, educators, nursing home administrators

• Coordinate Medical Education program, including maintaining calendar/schedule and binder, organizing session leaders from clinical team and Alumni, and conduct sessions as needed

Outreach/Networking in the community

• Continue to establish OUR HOUSE as a leader in the field by establishing and enhancing professional connections within the community
• Initiate and respond to outreach calls with therapists, agencies and schools

On-Site Grief Response

•  Respond to requests from businesses and agencies in community for short-term grief support as needed

Professional Development

• Remain current with latest theories and bereavement research; maintain a working knowledge of significant developments and trends in the field of adult grief support

•  Attend conferences and continuing education to increase skills and knowledge
• Share knowledge obtained with other clinical team members 

The above descriptions are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of this position, but they are intended to describe the general nature and level of work being performed by this position.

To apply, please send cover letter and resume to Elsa@ourhouse-grief.org

No phone inquiries please. 

 

NO DEVELOPMENT POSITIONS AVAILABLE